期刊文献+

众包模式客服机器人在产教融合平台及课程资源建设中的应用与开发

Application and Development of Crowdsourcing Mode Customer Service Robot in the Construction of Production Education Integration Platform and Curriculum Resources
下载PDF
导出
摘要 针对目前产教融合协作信息平台存在的校企协作困难、学生在和企业交流过程中的安全隐患、新环境下用户缺少帮助和平台运维成本高等问题,引入众包模式协同工作,将检索式与生成式有效结合的智能客服机器人科研成果引入产教融合领域信息系统的研究,将其转化为项目式课程资源,建立促进产教联盟平台良性发展的正向激励机制,以及能够及时保障用户权益的安全预警机制。 In view of the difficulties of school-enterprise cooperation,the security risks of students in the process of communication with enterprises,the lack of help from users in the new environment,and the high operation and maintenance cost of the platform,the crowdsourcing mode is introduced to work together,and the research results of intelligent customer service robots,which are effectively combined with retrieval and generation,are introduced into the research of information system in the field of industry-education integration,which is transformed into project-based curriculum resources,and a positive incentive mechanism to promote the healthy development of the platform of industry-education alliance and a safety early warning mechanism to protect users’rights and interests in time are established.
作者 刘悦 孙强 LIU Yue;SUN Qiang(Shandong Institute of Commerce and Technology,Jinan,Shandong 250103,China)
出处 《山东商业职业技术学院学报》 2022年第6期94-97,共4页 Journal of Shandong Institute of Commerce and Technology
基金 2021年度国家社科基金一般课题“高职院校人才培养的增值性评价研究”(BJA210103) 2021年度山东省职业教育教学改革研究项目“数字中国背景下高职信息技术公共基础课程体系的构建与实施研究”(2021180) 2022年度中国职业技术教育学会科研规划重点项目“新课标背景下高职课程教学资源体系建设研究”(ZJ2022A21)。
关键词 产教融合 人工智能 机器人 众包 课程资源 integration of industry and education artificial intelligence robot crowdsourcing curriculum resources
  • 相关文献

参考文献5

二级参考文献60

共引文献78

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部