基于文献计量的服务机器人交互研究态势分析

Research Situation Analysis of Service Robot Interaction Based on Bibliometrics

目的为全面剖析中国服务机器人交互领域的研究态势,探究人-服务机器人交互(Human-Robot Interaction,HRI)的研究创新方向。方法对CNKI数据库收录的309篇(2001-2020年)与“服务机器人+交互”主题有关的文献进行计量分析,并展开CiteSpace时区演化图谱、VOSviewer密度热点图谱和BibExcel战略坐标图谱等知识图谱的绘制。结果从研究演化、研究热点和研究质量三个角度揭示了中国HRI研究的状态和趋势。结论结果表明,在新的角色属性和深层交互需求产生和发展的趋势背景下,相较于在定位、规划、识别等“计算智能”层面上进行的HRI研究和应用,中国现阶段的HRI研究缺少对用户体验、多模态自然交互和社会交互等“人本智能”的设计考量,成为制约服务机器人应用创新和产业发展的问题点。可以说,考虑人本设计(Human-centered Design)及应该如何塑造HRI变得至关重要。

The paper aims to comprehensively analyze the research situation in the field of service robot interaction in China and explore the research innovation directions of Human-Robot Interaction(HRI).Based on the bibliometric analysis of 309 articles(2001-2020)related to the theme of"Service Robot+Interaction"in the CNKI database,relevant knowledge maps are developed,such as CiteSpace Time Zone Evolution Map,VOSviewer Density Hotspot Map and BibExcel Strategic Coordinate Map,so that the state and trends of HRI research in China can be understood from three aspects:research evolution trend,research hotspots,and research quality.This study shows that,against the background of the trend of new role attributes and deep interaction needs,compared to HRI research and applications conducted at the level of"computational intelligence"such as positioning,planning and recognition,the current HRI research in China lacks the design of"Human-centered AI",such as the lack of attention to user experience,multimodal natural interaction,and social interaction,which has become a problematic point affecting service robot application innovation and industrial development.It is paramount to consider how HRI can and should be shaped by human-centered design.