用户参与的智能家电定制设计策略研究

Design Strategy of User Participation in Smart Appliance Customization

目的面向大规模定制模式下的智能家电设计,针对用户购买与使用智能家电过程中,场景定制、模块定制、套系定制三方面的用户参与定制方式,分析三种方式下用户参与定制时存在的问题,挖掘用户对智能家电的定制需求,提出用户参与智能家电定制的设计策略。方法通过文献研究与案例分析,在大规模定制的家电设计案例中,对于用户参与定制的传统家电与智能家电,面向企业,从场景定制、模块定制、套系定制三个方面的用户参与方式,总结在用户购买与使用阶段,参与智能家电定制过程中的设计趋势与挑战。结论针对用户参与智能家电定制的过程,面向相关企业,提出三个方面的设计策略,分别是场景定制的用户研究、软硬结合的家电设计、家电套系的一致体验。

For the design of smart home appliances in mass customization mode,the work aims to analyze the problems in three ways of user participation in customization during the process of purchasing and using smart home appliances,including scene customization,module customization and suite customization and then excavate the customization needs of users for smart home appliances,and put forward the design strategy of user participation in smart home appliance customization.Through literature research and case analysis,the design case of home appliance in mass customization was introduced.For the traditional and smart home appliances customized under the participation of users,the design trends and challenges of users participating in the process of smart home appliance customization at the purchasing and using stage were summarized for enterprises from three aspects of scene customization,module customization and suite customization.Aiming at the process of user participating in smart home appliance customization,three design strategies are put forward for relevant enterprises,including user research of scene customization,combined design of soft and hard home appliance and consistent experience of suite home appliance.