构建适合中国式现代化特色的养老服务质量评估体系探究

Evaluation of Elderly Care Service Quality in the New Era:Historical Context,Connotation and Path Selection

养老服务质量评估不仅是实施积极应对人口老龄化国家战略、推进中国式现代化的必然要求,也是新时代养老服务高质量发展的重要前提。多年来,我国养老服务质量评估体系经历了萌芽发育、建设起步和建设发展3个阶段,并呈现了不同的特点。适合中国式现代化的养老服务质量评估内涵要义在于通过多元评估主体全过程参与居家社区、养老机构、医养结合等层面的养老服务或产品标准、管理和评估。面对当下养老服务质量评估面临标准化理论研究滞后、地方与国家规范衔接模糊、相关政府部门认知不同等方面的突出问题,下一步构建中国式现代化特色的养老服务质量评估体系需在养老机构服务标准化与规范化、居家社区养老服务评估体系探索、地方性养老服务评估中心构建、地方与国家养老服务规范有机衔接等方面发力,进而推动新时代养老服务实现高质量发展。

The elderly care service quality evaluation system is an important prerequisite for the high-quality development of elderly care service in the new era.Over the years,China’s elderly care service quality evaluation system has experienced three stages,including germination,construction,and development with different characteristics.The connotation of the elderly care service quality evaluation suitable for China’s national conditions is to participate in the whole process of elderly care service or product standards,management and evaluation at home and community-based elderly care service,elderly care institutions,medical care,and other levels through multiple evaluation subjects.In the face of the prominent problems of the current elderly care service quality assessment,such as the lag of standardization theory research,the vague connection between local and national norms,and the different cognition of relevant government departments,the next step of the elderly care service quality assessment system needs to work on the standardization and normalization of elderly care institutions,the exploration of residential community elderly care service assessment system,the construction of local elderly care service assessment centers,and the organic connection between local and national elderly care norms,so as to promote the high-quality development of elderly care service in the new era.