PDCA循环管理在血液透析室内瘘维护中的运用效果

Effectiveness of PDCA Cycle Management in Hemodialysis Room Fistula Maintenance

目的探析PDCA循环管理在血液透析室内瘘维护中的运用效果。方法选择本院和其他医院2020年2月—2021年2月期间血液透析室工作的13名医师为参比组,此阶段院内实施常规方式管理。另选择本院和其他医院2021年3月—2022年3月期间血液透析室工作的13名医师为观察组,此阶段院内实施PDCA循环管理。比较两组医师管理后的专科成绩,评估两组医师管理后的各项工作能力,计算两组医师管理后服务患者的管理满意度。结果管理后,观察组医师的专科成绩高于参比组,差异有统计学意义(P<0.05);观察组医师的各项工作能力高于参比组,差异有统计学意义(P<0.05);观察组医师服务患者的管理满意度高于参比组,差异有统计学意义(P<0.05)。结论在对血液透析室工作医师进行管理时,实施PDCA循环管理能够提升医师专科成绩,增强医师各项工作能力,提高服务患者的管理满意度。

Objective To explore the effect of using PDCA cycle management in the maintenance of fistulas within the hemodialysis unit.Methods Thirteen physicians who worked in the hemodialysis room of the hospital and other hospitals from February 2020 to February 2021 were the reference group.During this period,routine management was implemented in the hospital.13 physicians working in hemodialysis rooms in the hospital and other hospitals from March 2021 to March 2022 as observation group and a PDCA cycle was implemented in the hospital during this period;compared the specialty performance of the physicians in both groups after management,assessed the ability of the physicians in both groups to perform various tasks after management,and calculated the management satisfaction of the patients served by the physicians in both groups after management.Results After management,the specialty scores of physicians in the observation group were higher than those in the reference group,and the difference was statistically significant(P<0.05).The ability of the physicians in the observation group to perform various tasks was higher than that of the reference group,and the difference was statistically significant(P<0.05).The management satisfaction of physicians serving patients in the observation group was higher than that of the reference group,and the difference was statistically significant(P<0.05).Conclusion When managing physicians working in the hemodialysis unit,the implementation of PDCA cycle management can improve physicians'specialty performance,enhance their various work abilities,and improve the management satisfaction of patients served.