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临床护士遭受工作场所不文明行为的研究进展 被引量:3

Clinical nurses′experiences of workplace incivility:a review
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摘要 介绍工作场所不文明行为的概念、测量工具、临床护士遭受工作场所不文明行为的现状、影响因素和应对策略,以期为医院管理者采取有效措施,减少护士遭受工作场所不文明行为和保障患者安全提供参考。
作者 邹洁 熊脂瑶 高赛钰 张静平 Zou Jie;Xiong Zhiyao;Gao Saiyu;Zhang Jingping
出处 《护理学杂志》 CSCD 北大核心 2022年第23期96-99,共4页 Journal of Nursing Science
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  • 2智联招聘.(2009)智联调查:七成职场人表示自己遭受过职场冷暴力.2012-01-10取自http://article.zhaopin.com/pub/view/150871-25625.html.
  • 3Andersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24, 452-471.
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  • 7Cortina, L. M. (2008). Unseen injustice: Incivility as modern discrimination in organizations. Academy of Management Review, 33, 55-75.
  • 8Cortina, L. M., & Magley, V. J. (2003). Raising voice, risking retaliation: Events following interpersonal mistreatment in the workplace. Journal of Occupational Health Psychology, 8, 247-265.
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