坐席管理系统案例介绍

Case Introduction of Agent Management System

详细介绍湖北广播电视台播控中心分布式KVM坐席管理系统的需求和功能,阐述满足视音频处理、KVM协作、可视化控制等应用场景需求、集多种应用功能于一体的智能化管理平台建设方案,表明分布式坐席管理系统应用于传统广播电视播出领域的有效性和实用性。

Firstly, this paper briefly analyzes the requirements and functions of the distributed KVM agent management system in the broadcast control center of Hubei Radio and Television Station, describes the construction scheme of an intelligent management platform that meets the requirements of application scenarios such as video and audio processing, KVM collaboration, visual control,and integrates multiple application functions, proving the effectiveness and practicality of the distributed agent management system in the traditional broadcast field.