期刊文献+

基于4V营销理论的图书馆阅读推广研究——以铜陵市图书馆为例 被引量:4

Research on Library Reading Promotion Based on 4V Marketing Theory:Taking Tongling City Library as an Example
下载PDF
导出
摘要 “互联网+”环境下,技术发展、移动阅读设备普及、市场竞争激烈,改变了大众的阅读需求和阅读习惯,对图书馆营销推广提出了更高的要求。论文基于4V组合营销理论的差异化、功能化、附加价值、共鸣四个要素,结合铜陵市图书馆实践案例,构建出图书馆4V阅读推广路径,提出图书馆开展阅读推广的四个策略:注重用户感知,精准阅读推广;凝聚多主体力量,协同联动营销;利用新技术,提升服务质量;借助新媒体,增进宣传互动。 Under the“Internet+”environment,technological development,popularization of mobile reading devices,and fierce market competition have changed the reading needs and habits of the public,and put forward higher requirements for library marketing.Based on the four elements of differentiation,functionalization,added value,and resonance of 4V combined marketing theory,this paper constructs a library 4V reading promotion path based on the practical case of Tongling City Library.Four strategies for library reading promotion are put forward:focus on user perception,accurate reading promotion;gather multi-agent forces and coordinated marketing;use new technologies to improve service quality;use new media to enhance publicity interaction.
作者 范楠楠 胡素敏 陈雅 Fan Nannan;Hu Sumin;Chen Ya
出处 《新世纪图书馆》 CSSCI 2022年第11期36-42,共7页 New Century Library
基金 国家社会科学规划基金资助项目“我国公共文化服务可及性模式研究”(项目编号:21BTQ042)系列研究成果之一。
关键词 4V营销理论 阅读推广 图书馆营销 4V marketing theory Reading promotion Library marketing
  • 相关文献

参考文献17

二级参考文献192

  • 1董长春.档案产品利用:从包销、推销到营销[J].山东档案,2004(2):6-7. 被引量:1
  • 2毛军.图书馆信息服务和搜索引擎的跨界合作[J].现代图书情报技术,2006(9):2-7. 被引量:47
  • 3中国互联网络信息中心.第28次中国互联网络发展状况统计报告[EB/OL].http://www.cnnic.cn/drygg/dtgg/201107/t20110719_22132.html.
  • 4第五次国民阅读调查:网络阅读首次超过图书[EB/OL].http://tech.sina.tom.cnfi/2008-04-21/09542150557.shtml.201l-03-10.
  • 5McCollough M A, Bharadwaj S G. The recovery paradox: an examination of consumer satisfaction in relation to disconfir- mation, service quality, and attribution-based theories[ M ]. Chicago : American Marketing Association, 1992.
  • 6Hart C W L, Heskett J L, Sasser W E. The profitable art of service recovery[ J]. Harvard Business Review, 1990, 68(4) : 148-156.
  • 7Oliver R L. Cognitive afective, and attribute bases of the satisfaction response[J]. Journal of Consumer Research, 1993, 20(3) : 418-430.
  • 8Bitner M J, Booms B H, Mohr L A. Critical service encounters: the employee' s viewpoint [ J ]. Journal of Marketing, 1994, 58(3) : 95-106.
  • 9Spreng R A, Harrell G D, Mackoy R D. Service recovery: impact on satisfaction and intentions [ J ]. Journal of Serv- ices Marketing, 1995, 9( 1 ) : 15-23.
  • 10Bitner M J. Evaluating service encounters: the effects of physical surroundings and employee responses [ J ]. Journal of Marketing, 1990, 54(2) : 69-82.

共引文献396

同被引文献56

引证文献4

二级引证文献6

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部