疫情防控期间利用微信小程序开展电子资源服务的研究与实践——以清华大学图书馆WeLibrary小程序为例

Research and Practice of Using Wechat Mini Program to Carry out Electronic Resource Service during the Pandemic:Taking the WeLibrary Mini Program of Tsinghua University Library as an Example

受新型冠状病毒肺炎疫情的影响,各高等学校都推迟了2020年春季学期开学时间。图书馆电子资源的校外访问需求激增,在拓展校外访问方式及拓宽校外访问系统带宽的同时,需要将用户有效引导到最优的校外访问方式上。图书馆梳理了电子资源的校外访问方式,并按照推荐程度进行排序,作为引导用户的数据基础。开发WeLibrary微信小程序为用户提供一站式的电子资源校外访问方式查询,引导用户通过最优的方式访问电子资源。通过多种访问方式的引流,校外访问系统峰值访问人数从400下降到300左右,电子资源通过Shibboleth方式访问显著增加,如CNKI由35%提高到66%,保证了学校师生对图书馆电子资源的校外访问。

Affected by the novel coronavirus pneumonia epidemic,all colleges and universities postponed the start of the 2020 spring semester.The demand for off-campus access to the library’s electronic resources increased sharply.While expanding off-campus access methods and the bandwidth of off-campus access system,university libraries needed to effectively guide patrons to access in the most optimal way.We sorted out the off-campus access methods of electronic resources,and ranked them according to the strength of recommendation as the data basis for guiding users.The WeLibrary WeChat mini program was developed to provide users with one-stop access to electronic resources off-campus,and to guide users to access electronic resources in the best way.Through the drainage of multiple access ways,the peak number of visitors to the off-campus access system decreased from 400 to about 300,and the access to electronic resources through shibboleth mode increased significantly–for example,CNKI increased from 35% to 66%–which ensured the off-campus access of faculty and students to library electronic resources.