企业采纳新兴信息技术的差异化分析--来自江苏省的实证研究

Research on the Differentiation of Influencing Factors of Enterprises’ Adoption of Emerging Information Technology:An Empirical Study from Jiangsu Province

以云计算、大数据、物联网、人工智能为代表的新兴信息技术在企业中的应用不平衡是阻碍数字经济与实体经济有效融合的关键问题。以技术-组织-环境理论框架为基础,结合技术接受理论和信任理论,对江苏省不同类型的企业新型信息技术采纳情况进行了调查,基于195份有效问卷,通过偏最小二乘法,实证检验了技术、组织和环境对企业采纳新兴信息技术的影响,并通过多群组比较和一对一深度访谈,揭示了企业应用新兴信息技术差异化的动因。大企业与小企业对信息技术采纳的差异主要表现为风险相关、相对优势、兼容性、企业家创新精神、竞争压力、政府支持、信任6个影响因素的路径差异;造成企业间信息技术采纳差异的原因主要是规模效应、行业地位和技术推广模式的不同。

The imbalance in the application of emerging information technologies represented by cloud computing,big data, Internet of Things, artificial intelligence is a key issue that hinders the effective integration of the digital economy and the real economy. Based on the technology-organization-environment theoretical framework,combined with technology acceptance theory and trust theory, this study investigates the adoption of new information technology by different types of enterprises in Jiangsu Province. Based on a total of 195 valid questionnaires, this study empirically tests the impact of technology, organization and environment on the adoption of new information technology by enterprises;through partial least squares analysis, multiple-group comparison and one-on-one in-depth interview, reveals the motivation of differentiation in the application of emerging information technology. The results show that the differences of technology adoption between large enterprises and small enterprises are mainly manifested in the path differences of 6 influencing factors: risk correlation,comparative advantage, compatibility, entrepreneurship, competitive pressure, government support and trust;and the main reasons for the differences of technology adoption among enterprises are the differences of scale effect, industry status and technology promotion mode.