某院发热门诊闭环管理模式构建

Construction of Closed Loop Management Mode in the Work of Fever Clinic of a Hospital

发热门诊作为传染病防控的重要科室起着尤为重要的作用。运用闭环管理模式在发热门诊传染病防控及发热门诊工作质量管理中以信息系统为基础,让诊疗问题得到及时有效地解决亦可有效区分各类发热患者进行及时管控,从而保障发热患者在新冠肺炎疫情期间的就诊质量和患者安全。又可健全优化发热门诊的工作制度及流程,使矛盾和问题得到及时地解决、决策、控制、反馈、再解决、再控制、再反馈的良性循环,做到实时管控,降低不良事件的发生,为传染病溯源提供支持,体现传染病防控工作的精细化管理,提高发热门诊的工作质量。

Fever clinic as an important department of infectious disease prevention and control plays a particularly important role. The closed-loop management model is applied in the prevention and control of infectious diseases in fever clinics and the work quality management of fever clinics based on the information system, so that diagnosis and treatment problems can be solved in a timely and effective manner and all kinds of fever patients can be effectively differentiated for timely management and control, so as to ensure the quality of treatment and patient safety of fever patients during the COVID-19 epidemic. And can improve the optimization of fever clinic work system and process, make the contradictions and problems dealt with in a timely manner, decision-making,control, feedback, and then solve, control and feedback cycle, achieve real-time control, reduce the occurrence of adverse events, provide support for traceability of infectious diseases, reflect the fine management of infectious diseases prevention and control work, improve the quality of fever clinic work.