摘要
本文简要分析护患冲突的影响因素,探讨医护人员如何通过自我管理降低护患冲突发生率,构建和谐护患关系。
This paper briefly analyzed the potential factors of nurse-patient conflicts,and dis⁃cussed the ways of strengthening the management of emergency nurses and reducing the incidence of nurse-patient conflicts.
作者
何志强
刘建
陈雪妹
HE Zhiqiang;LIU Jian;CHEN Xuemei(Department of Emergency,Tongji Hospital of Tongji University,Shanghai,200065)
出处
《中西医结合护理》
2022年第10期178-181,共4页
Chinese Journal of Integrative Nursing
关键词
急诊
护理管理
护患冲突
自我管理
emergency
nursing management
nurse-patient conflicts
self-management