情绪智力和职业应对自我效能在新护士转型冲击与反馈寻求行为间的中介作用

Mediation Effect of Emotional Intelligence and Occupational Coping Self-efficacy Between Transition Shock and Feedback Seeking Behavior in New Nurses

目的 探讨情绪智力及职业应对自我效能在转型冲击与反馈寻求行为间的作用机制,为新护士反馈寻求行为干预提供参考。方法 2021年10-11月,方便抽样选取南京市某三级甲等综合医院212名新护士为研究对象,采用一般资料调查表、新护士转型冲击评价量表、情绪智力量表、护士职业应对自我效能量表、反馈寻求行为量表对其调查。结果 新护士转型冲击、情绪智力、职业应对自我效能、反馈寻求行为总分分别为(79.11±17.70)分、(83.28±14.22)分、(57.31±12.15)分、(32.28±5.13)分。转型冲击与情绪智力、职业应对自我效能、反馈寻求行为呈负相关(均P<0.01),情绪智力、职业应对自我效能、反馈寻求行为呈正相关(均P<0.01)。情绪智力和职业应对自我效能在转型冲击与反馈寻求行为间起链式中介作用,中介效应为-0.289,占总效应的47.22%。结论 转型冲击可通过情绪智力和职业应对自我效能的链式中介作用间接影响反馈寻求行为。

Objective To explore the mechanism of emotional intelligence and occupational coping self-efficacy between transition shock and feedback seeking behavior, so as to provide reference for feedback seeking behavior intervention of new nurses.Methods The convenience sampling method was used to select 212 new nurses from a tertiary A hospital in Nanjing from October to November 2021.The general data questionnaire, transition shock of new nurses questionnaire, emotional intelligence scale, occupational coping self-efficacy scale for nurses and feedback seeking behavior questionnaire were used for the questionnaire survey.Results The total scores of transition shock, emotional intelligence, occupational coping self-efficacy and feedback seeking behavior of new nurses were(79.11±17.70),(83.28±14.22),(57.31±12.15) and(32.28±5.13).Transition shock was negatively correlated with emotional intelligence, occupational coping self-efficacy and feedback seeking behavior(all P<0.01).Emotional intelligence, occupational coping self-efficacy and feedback seeking behavior were positively correlated(all P<0.01).Emotional intelligence and occupational coping self-efficacy played a chain mediating effect between transition shock and feedback seeking behavior, and the mediating effect was-0.289,accounting for 47.22% of the total effect.Conclusions Transition shock can indirectly affect feedback seeking behavior through the chain mediating effect of emotional intelligence and occupational coping self-efficacy.