信息环境下社会保险档案智慧化服务模式探析

Analysis of Intelligent Service Mode of Social Insurance Archives in Information Environment

社会保险档案利用服务是开展档案信息化工作的落脚点,要以满足人民群众日益增长的美好生活需要为目标,以满足人民群众便捷化、多样化的需求为导向开展社会保险档案智慧化服务模式探索。将“实体大厅、公共服务平台、移动终端、12333咨询电话”四位一体全时空有效整合,体现线下创新、线上发力,最终实现社会保险档案事业向着多元共治、协同高效、融合共生的信息化目标迈进。

The use service of social insurance archives is the foothold of implementing the archives informatization work,and it is necessary to carry out the exploration of intelligent service mode of social insurance archives,with the goal of meeting the growing needs of the people for a better life,and the orientation of meeting the convenience and diversified needs of the people.The effective four aspects-in-one space-time integration of“physical hall,public service platform,mobile terminal,12333 consultation telephone”will be carried out,reflecting offline innovation and online efforts,and finally realizing the development of social insurance archives industry towards the informatization goals of pluralistic cogovernance,collaborative efficiency,integration and symbiosis.