效能导向下公共图书馆数字素养教育关键因素及创新路径研究

Research on the Key Factors and Innovation Path of Digital Literacy Education in Public Libraries Oriented by Efficiency

社会数字化转型背景下公众数字素养日益成为数字文化强国、数字政府与数字社会建设的重要基石。公共图书馆数字素养教育对于全民数字素养提升至关重要。识别教育关键因素是精准提升数字素养教育效能的前提。文章综合运用深度访谈、扎根理论、专家咨询等研究方法,在掌握公共图书馆数字素养教育现状基础上,提炼出了数字素养教育效能的主要影响因素,建立了公共图书馆数字素养教育效能模型。进一步汇集专家群体智慧,运用模糊集理论-DEMATEL方法分析因素间影响作用关系,识别了关键影响因素。研究发现用户、馆员、资源、服务、管理和环境六个维度因素共同影响公共图书馆数字素养教育效能,其中馆员培训学习激励、专业数字能力、效用价值契合、主题形式创新、经费投入支持等因素较为关键。从主体交互、供需适配、资源整合、公众参与生态共建方面针对性提出教育创新路径,即以供需协同的效能目标、多主体交互的效能过程与公众参与的效能价值为导向,解决公共图书馆数字素养教育效能要素的识别问题,为公共图书馆数字素养教育实施提供理论借鉴与行动参考。

Digital literacy in digital society has increasingly become an important cornerstone of digital culture power,digital government and digital society construction. Digital literacy education in public libraries is very important for the improvement of digital literacy of the whole people. Identifying the key factors of education is the premise of accurately improving the efficiency of digital literacy education. Based on a systematic grasp of the current situation of digital literacy education in public libraries, this study uses in-depth interviews, grounded theory, expert consultation and other methods to construct an effect model. Then it refines the main factors of the effectiveness of digital literacy education,and establishes a model of digital literacy education in public libraries. Further, the Fuzzy-DEMATEL method is used to analyze the influence relationship between factors and identify the key influencing factors. The six dimensional factors of users, librarians, resources, services, management and environment jointly affect the effectiveness of digital literacy education in public libraries. Among them, librarian training and learning motivation, professional digital ability, utility value matching, theme form innovation, funding support and other factors are more critical. From the aspects of subject interaction, supply and demand adaptation, resource integration and ecological co construction, this paper puts forward the educational innovation path. Guided by the efficiency target of supply and demand coordination, the efficiency process of multi-agent interaction and the efficiency value of public participation, it solves the identification of the efficiency elements of digital literacy education in public libraries, and provides theoretical reference and practical reference for the implementation of digital literacy education of public libraries.