摘要
目的对PDCA循环应用于消毒供应中心护理管理中器械清洗、消毒灭菌质量情况的影响进行分析。方法山东健康集团枣庄医院消毒供应中心2020年4月—2021年4月行常规管理,2021年5月—2022年4月应用PDCA循环管理,对比工作人员不同管理方式下风险管理意识、器械管理质量、器械各工作环节合格率和临床科室医护人员满意度的差异。结果应用PDCA循环管理后,工作人员风险管理意识评分均高于常规管理后,差异有统计学意义(P<0.05);应用PDCA循环管理后,工作人员器械管理质量评分均高于常规管理后,差异有统计学意义(P<0.05);应用PDCA循环管理后,器械各工作环节合格率和临床科室医护人员满意度均高于常规管理后,差异有统计学意义(P<0.05)。结论PDCA循环应用于消毒供应中心护理管理工作中效果显著,可有效加强工作人员风险管理意识,提高器械管理质量以及器械各工作环节合格率,加深临床科室医护人员的联系,提高临床科室医护人员满意度。
Objective The effect of PDCA cycle on the quality of instrument cleaning,disinfection and sterilization in the nursing management of disinfection supply center was analyzed.Methods The routine management was carried out fection and supply center of Zaozhuang Hospital of Shandong Health Group from April 2020 to April 2021,and the PDCA cycle management was applied from May 2021 to April 2022.The differences in risk management awareness,device management quality,qualified rate of each working link of the device and the satisfaction of medical staff in clinical departments were compared under different management methods.Results After applying PDCA cycle management,the score of risk management awareness of the staff was higher than that of the routine management,and the difference was statistically significant(P<0.05).After applying PDCA cycle management,the score of instrument management quality of the staff was higher than that of the routine management,and the difference was statistically significant(P<0.05).After applying PDCA cycle management,the qualified rate of each working link of the instrument and the satisfaction of the medical staff in the clinical department were higher than those after routine management,the difference was statistically significant(P<0.05).Conclusion The PDCA cycle applied in the nursing management of the disinfection supply center has a remarkable effect.It can effectively strengthen the risk management awareness of the staff,improve the quality of the device management and the qualification rate of each working link of the device,deepen the contact between the medical staff in the clinical department,and improve the satisfaction of the medical staff in the clinical department.
作者
孙海燕
孙华利
龚文
SUN Haiyan;SUN Huali;GONG Wen(Sterilization and Supply Center,Zaozhuang Hospital,Shandong Health Group,Zaozhuang,Shandong Province,277100 China;Department of Intensive Care Medicine,Zaozhuang Hospital,Shandong Health Group,Zaozhuang,Shandong Province,277100 China)
出处
《中国卫生产业》
2022年第23期192-195,共4页
China Health Industry
关键词
PDCA循环
消毒供应中心
护理管理
风险管理
器械管理
工作合格率
医护人员满意度
PDCA cycle
Sterile supply center
Nursing management
Risk management
Instrument management
Instrument work pass rate
Medical and nursing staff satisfaction