PDCA循环联合细节护理在住院患者护理安全与质量持续改进中的作用

The Role of PDCA Cycle Combined with Detailed Nursing in the Continuous Improvement of Nursing Safety and Quality of Inpatients

目的 探究PDCA循环联合细节护理在住院患者护理安全与质量持续改进中的作用。方法 选取2021年1月-12月抚州市临川区人民医院接收的150例住院患者为观察组,在常规护理基础上应用PDCA循环联合细节护理,另以2020年1月-12月接收的150例住院患者为对照组,采用常规护理。比较两组护理不良事件(跌倒、坠床、压疮、管道滑脱等)、护理质量、护理人员综合素质及患者满意度。结果 观察组护理不良事件发生率小于对照组(P<0.05);观察组护理质量评分及护理人员综合素质评分均高于对照组(P<0.05);观察组患者满意度高于对照组(P<0.05)。结论 PDCA循环联合细节护理可降低住院患者的不良事件发生风险,提高其护理质量,改善护理人员的综合素质,同时提高患者的临床满意度。

Objective To explore the role of PDCA cycle combined with detailed nursing in the continuous improvement of nursing safety and quality of inpatients.Methods From January to December 2021, 150 inpatients received by Fuzhou Linchuan District People’s Hospital were selected as the observation group, and PDCA cycle combined with detailed nursing was applied on the basis of routine nursing. In addition, 150 inpatients received from January 2020 to December 2020 were used as the control group, and routine nursing was used. The nursing adverse events(fall, falling bed,pressure sore, pipeline slippage, etc.), nursing quality, comprehensive quality of nursing staff and patient satisfaction were compared between the two groups.Results The incidence of nursing adverse events in the observation group was lower than that in the control group( P <0.05). The nursing quality score and the comprehensive quality score of nursing staff in the observation group were higher than those in the control group( P<0.05). The satisfaction of patients in the observation group was higher than that in the control group(P<0.05).Conclusion PDCA cycle combined with detailed nursing can reduce the risk of adverse events in hospitalized patients, improve the quality of nursing, improve the comprehensive quality of nursing staff, and improve the clinical satisfaction of patients.