基于主动服务的大学生心理危机干预系统研究

Research on the Intervention System of College Students’Psychological Crisis Based on ActiveService

为解决当前大学生心理危机干预存在被动的问题,将大数据、互联网+等技术应用到大学生心理危机干预中,融合心理健康专业知识,提出了大学生心理危机主动干预模式。首先设计了大学生心理健康问题预警功能及其工作流程;其次根据采集的学生数据预警出有心理健康问题的学生,并主动联系这些学生;然后设计了心理危机评估功能,对有心理健康风险的学生进行心理评估;再设计了心理危机干预功能,根据评估结果对这些学生进行心理危机干预;最后完成了原型系统。通过应用分析,该系统能主动地为大学生提供心理健康个性化服务,更好地提高服务质量。

First of all,the early-warning function and workflow of college students’mental health problems are designed;Secondly,according to the collected student data,students with mental health problems are warned and contacted actively;Then,the function of psychological crisis assessment is designed,and students with mental health risks are assessed;Then,the psychological crisis intervention function is designed,and these students are intervened by the psychological crisis according to the evaluation results;Finally,the prototype system is completed.Through application analysis,the service model can proactively provide personalized mental health services for college students and better improve the service quality.