抱怨第三方序列中细节讲述的社会互动意义

The Interactional Import of Detailing in Complaining a Third party

本研究采用会话分析研究方法,以自然情境下发生的汉语日常言语交际为语料,通过分析交际者抱怨第三方的电话录音及转写,探究抱怨第三方序列中细节讲述的交际意义。分析表明,一方面,细节讲述是抱怨者用来合理化抱怨行为、以期获得交际对方立场一致型回应的重要资源;另一方面,细节讲述也为受话人对“抱怨性”做出推理和判断、表明立场提供前提和基础。抱怨第三方序列中的细节讲述揭示了优先组织在相邻对前件构建中的具体体现,彰显了交际者处理道德责任时的谨慎及抱怨行为建构的微妙性。

Based on naturally occurring Mandarin conversations,this paper explores the interactional import of detailing in thirdparty complaints by analyzing the audiorecordings and transcripts from the perspective of conversation analysis.The data demonstrate that on the one hand,detailing is the important resources that complainants use to legitimize complaining to get affiliative responses;On the other hand,detailing provides the basis for the recipients to make inference and judgment on complainability based on which they express stances.The detailing in thirdparty complaint sequences reveals the concrete embodiment of the preference organization in constructing first pair part.Meanwhile,it manifests interactants\cautiously dealing with moral responsibility,in which the delicate nature of complaining is constructed.