国外医患冲突防范与治理机制及其对我国的启示

Prevention and Governance Mechanism of Doctor-patient Conflict Abroad and Its Enlightenment to China

医患冲突严重影响了医疗秩序,如何有效防范和治理医患冲突已成为社会各界关注的热点问题。国外在医患冲突防范与治理方面进行了积极探索,通过对我国医患冲突防范与治理机制的评析,在借鉴美国、日本、德国等国家的医患冲突防范与治理经验的基础上,提出从开展中国情境下的医患沟通模式研究、完善医疗监督管理机制、完善医患冲突非诉解决方式、完善医疗风险分担机制、创建医患冲突案例数据库等方面,优化我国现有的医患冲突防范与治理机制。

Doctor-patient conflict has seriously affected the medical order.How to effectively prevent and manage doctor-patient conflict has become a hot issue of concern to all sectors of society.Foreign countries have actively explored the prevention and governance of doctor-patient conflict.Through the evaluation and analysis of the prevention and governance mechanism of doctor-patient conflict in China,and on the basis of drawing on the experience from the United States,Japan,Germany and other countries,the article proposes to carry out the research of doctor-patient communication model in the context of China,improve the medical supervision and management mechanism,improve the non-litigation resolution of doctor-patient conflict,and improve the medical risk sharing mechanism,so as to optimize the existing prevention and governance mechanism of doctor-patient conflict in China in terms of creating a database of doctor-patient conflict cases.