摘要
ChatGPT的迅速走红需要深入理性理解。ChatGPT所代表的“人工智能生成内容”(AIGC)技术可能带来内容创新的大爆炸,智能技术的发展将推动数字经济走向生产的个性化。在数字政府建设中,AIGC的实现技术或者说智能数字人可以至少扮演两种角色:一是面向政府外部提供政务或服务的“数字客服”,其目标是完善政府对外的交互过程;一是面向政府内部提供决策管理支持的“数字运营官”,其目标是实现政府运行过程的优化。
The rapid popularity of ChatGPT requires a deep rational understanding.The“artificial intelligence generated content”(AIGC)technology represented by ChatGPT may bring about a big explosion of content innovation,and the development of smart technology will promote the digital economy towards the personalization of production.In the construction of digital government,AIGC’s implementation technology or intelligent“digital human”can play at least two roles.One is a“digital customer service”who provides government affairs or services to the outside of the government,and its goal is to achieve a more complete interaction process.The other is“digital operation officer”within the government to provide decision-making management support,and its goal is to achieve program optimization of the government operation process.
出处
《学海》
北大核心
2023年第2期35-40,共6页
Academia Bimestris
基金
教育部人文社会科学重点研究基地重大项目“基于平台的政府治理现代化研究”(项目号:22JJD630001)
北京大学公共治理研究所学术团队建设重点支持项目“数字治理研究”(项目号:TDXM202102)的阶段性成果。
