旅游者个人信息保护行政规制研究

On the Administrative Regulation of Tourists’Personal Information Protection

加强旅游者个人信息保护行政规制势在必行。基于旅游者个人信息保护行政规制在罚则条款适用、旅游执法、行政监督管理方面存在的若干问题与不足,建议在《中华人民共和国旅游法》或《旅行社条例》中就“旅行社侵害旅游者个人信息”的具体情形作出相应的处罚规定;出台针对旅游者个人信息保护方面的行业指导性文件;明确旅游主管部门在个人信息监管具体领域的主体地位,进一步加强执法工作;将“旅游经营者侵犯旅游者个人信息”这一情形纳入旅游投诉受理领域;发挥政府引导作用,加强行业培训、提升旅游经营者内部旅游者个人信息管理能力。

It is imperative to strengthen the administrative regulation of tourists’personal information protection.Based on the application of penalty provisions,tourism law enforcement,administrative supervision and management,we find some problems and deficiencies in the administrative regulation of tourists’personal information protection.This paper suggests that corresponding punishment stipulations should be made for the specific circumstances of“travel agencies infringing on tourists’personal information”in The Tourism Law of the People’s Republic of China or in The Regulations on Travel Agencies;the industry guidance documents should be introduced to protect tourists’personal information;dominant role of the tourism authorities should be made clear in the specific areas of personal information supervision,further strengthening the law enforcement work;the situation of“tourism practioners violating individual information of tourists”should be brought into the domain of tourism complaints and acceptance.Besides,the government should give full play to its guiding role and strengthen the industry training so as to improve the tourism practioners’internal management ability of the tourist personal information.