张家界地区医院医护一体化延伸护理服务模式的构建与成效

Construction and Effectiveness of Extended Nursing Service Model of Integrated Medical Care and Nursing in Hospitals of Zhangjiajie Region

构建优质高效医疗卫生服务体系,落实分级诊疗,方便患者就医,规范管理疾病。张家界市人民医院推出医护一体化延伸护理服务模式,通过建立管理体系、开设专科门诊、开展不同形式的健康教育、定期电话随访、家庭回访等对患者进行管理。医护一体化延伸护理服务模式提高了本地区患者遵医依从性,提升了患者满意度。医护一体化延伸护理服务模式在患者入院、住院、出院3个阶段进行针对性的管理,将健康带进了每个家庭。

To construct a high-quality and efficient medical health service system,implement hierarchical diagnosis and treatment,facilitate the common people to see a doctor,and standardize the management of diseases,the extended nursing service model of integrated medical care and nursing is launched in the Zhangjiajie People's Hospital.The management on patients is performed through establishing management system,setting up specialized outpatient service,carrying out different forms of health education,regular telephone follow-up,family visit and so on.The extended nursing service model of integrated medical care and nursing improves patients'compliance and patient satisfaction in this region.The extended nursing service model of integrated medical care and nursing brings health into every family by carrying out targeted management of patients in the three stages of admission,hospitalization and discharge.