情绪耗竭与工作投入的非线性关系及其边界条件研究

Research on the Curvilinear Relationship between Emotional Exhaustion and Work Engagement and Its Boundary

尽管已有研究一直在关注科研工作者情绪耗竭对工作投入的破坏性影响,但均未真正揭示科研工作者有可能在情绪耗竭状态下继续投入工作的内在机制,及其可能存在的边界条件。本文以资源保存理论为基本框架,探索了科研工作者面临情绪耗竭时,如何在工作投入水平上产生变化。结果表明:(1)科研工作者情绪耗竭与工作投入之间存在倒U形的曲线关系。(2)中国人传统性调节科研工作者情绪耗竭和工作投入之间的关系:对于传统性较高的科研工作者,两者之间的关系不显著;对于传统性较低的科研工作者,两者之间的倒U形关系将变得更加明显。(3)感知上级信任调节科研工作者情绪耗竭和工作投入之间的关系:对于感知上级信任较高的科研工作者,两者之间的关系不显著;对于感知上级信任较低的科研工作者,两者之间的倒U形关系将变得更加明显。本研究在理论上有助于拓展资源保存理论的研究,在实践上为更好管理科研工作者并提高其工作投入提供指导。

Although existing researches keep concerning about the destructive influence of researcher emotional exhaustion on work engagement,none of them could really revealed the internal mechanism by which researcher may keep engaging in work with a state of emotional exhaustion,and the possible boundary conditions of its“credit effects”,which means a lack of the investigation about the real causes of researcher long-term burnout.Based on the conservation of resources theory,this paper explores how the new generation of researcher in China experience changes in work engagement level when they face emotional exhaustion.The results show that(1)there is an inverted U-shaped relationship between emotional exhaustion and work engagement;(2)Chinese traditionality has a moderating effect among emotional exhaustion and work engagement,and the lower traditionality will make this curve relationship more obvious;(3)felt trust plays a moderating role in the relationship between emotional exhaustion and work engagement,and the lower felt trust makes this curve relationship more obvious.The research theoretically contributes to expanding the research on the conservation of resources theory,and practically provides reference for better manage and improve researcher.