中学生人工智能技术使用持续性行为意向影响因素研究

Research on the Influencing Factors of Persistent Behavioral Intention in Using Artificial Intelligence Technology among Primary and Secondary School Students

虽然人工智能技术教育应用不断深入,但国内外还缺乏对人工智能技术教育应用持续性行为意向的理论与实证研究。文章基于期望确认理论与信息系统成功模型,构建了中学生人工智能技术使用持续性行为意向影响因素模型。实证研究结果表明:中学生使用人工智能技术的满意度和有用性感知对其持续性行为意向存在正向显著影响;有用性感知和期望确认对满意度有显著正向影响;内容质量对有用性感知与期望确认均有显著正向影响;系统质量对期望确认有显著正向影响;有用性感知和期望确认在内容质量与满意度之间起中介作用;满意度在有用性感知与持续行为意向之间起中介作用。在未来的实践应用中,需要进一步提高中学生使用人工智能技术的满意度和有用性感知,提高人工智能技术的品质和服务质量,加强“人工智能+教育”的相关立法等。

The application of artificial intelligence education is deepening.Currently,there is a lack of theoretical and empirical research on the application of persistent behavioral intention in artificial intelligence education at home and abroad.Based on the expectation confirmation system,and combined with the information system success model,in this paper the author discusses the influencing factors of primary and middle school students'persistent behavioral intention of artificial intelligence.The empirical results show that the satisfaction and usefulness of using artificial intelligence of primary and middle school students have a significant positive impact on their persistent behavioral intention;the mediating effect of perceived usefulness and expectation confirmation between content quality and satisfaction is significant;the mediating effect between perceived usefulness and persistent behavioral intention is significant.Finally,according to the research results,practical suggestions are provided from the aspects of improving students'satisfaction and perceived usefulness in using artificial intelligence,the content quality and service quality of artificial intelligence itself,and the related legislation of artificial intelligence plus education.