高质量人际联结能力对虚拟合作的影响--团队信息交换和任务互依性的作用

The Effect of Capacities of High-quality Interpersonal Relationships on Virtual Cooperation--The Role of Team Information Exchange and Task Interdependence

探讨高质量人际联结能力对虚拟合作的影响过程,并进一步探讨团队信息交换的中介作用和任务互依性的调节作用。采用来自69个虚拟团队、302份团队成员与主管配套数据为样本,利用SPSS,AMOS和MPlus软件对有效问卷进行统计分析。研究结果表明:由情感承载力、关系张力、联结力构成的高质量人际联结能力对虚拟合作有显著的正向促进作用;团队信息交换中介虚拟团队成员高质量人际联结能力与虚拟合作之间的关系;任务互依性正向调节高质量人际联结能力与团队信息交换之间的关系,即任务互依性越高,高质量人际联结能力对团队信息交换的正向影响越大。同时,任务互依性正向调节高质量人际联结能力对虚拟合作的间接效用,即任务互依性越高,高质量人际联结能力通过团队信息交换对虚拟合作产生的间接作用越强。

Based on the social exchange theory,this paper explores the effect of virtual team members'capacities of high-quality interpersonal relationships on virtual cooperation,and further investigates the boundary mechanism of task interdependence.Using the data from 302 employees in 69 virtual teams as sample,we used SPSS,AMOS and MPlus software for statistical analysis.The results showed that capacities of high-quality interpersonal relationships,which consist of emotional carrying capacity,tensility and connectivity,had positive effects on virtual cooperation;team information exchange mediated the relationship between team members'capacities of high-quality interpersonal relationships and virtual cooperation;task interdependence positively moderated the relationship between capacities of high-quality interpersonal relationships and team information exchange,that is,the higher task interdependence is,the greater positive influence of capacities of high-quality interpersonal relationships on team information exchange.At the same time,task interdependence positively moderates the indirect effect of capacities of high-quality interpersonal relationships on virtual cooperation,that is,the higher task interdependence,the stronger indirect effect of virtual team members'capacities of high-quality interpersonal relationships on virtual cooperation through team information exchange.