双元式领导缓解公立医院医护人员工作疲劳的作用研究

A study on the role of ambidextrous leadership in alleviating work fatigue of medical staff in public hospitals

目的:探索双元式领导对公立医院医护人员工作疲劳的缓解作用,职场焦虑的中介作用以及韧性的调节作用。方法:采用分层抽样,对遵义市10家医院的1110名医护人员进行问卷调查;通过相关分析和回归分析对双元式领导、职场焦虑、韧性和工作疲劳间关系进行检验。结果:双元式领导能够减轻医护人员职场焦虑,进而缓解其工作疲劳;韧性不仅调节了双元式领导对职场焦虑的影响,还调节了职场焦虑的中介作用。结论:双元式领导是缓解医护人员工作疲劳的有效领导风格,这一舒缓作用随着医护人员韧性水平的提升而增强。建议各级管理者重视医护人员的工作疲劳,采取双元式领导积极帮助医护人员疏解因工作原因而产生的焦虑和疲惫,不断提高工作满意感、幸福感和获得感。

Objective:To investigate the effect of ambidextrous leadership in alleviating work fatigue of medical staff in public hospitals,the mediating effect of workplace anxiety,and the moderating effect of resilience.Methods:Stratified sampling was used to survey 1,110 medical staff in 10 hospitals in Zunyi.The relationship between ambidextrous leadership,workplace anxiety,resilience and work fatigue was examined through correlation analysis and hierarchical regression.Results:Ambidextrous leadership reduces workplace anxiety and further the work fatigue of medical staff;resilience moderated not only the impact of ambidextrous leadership on workplace anxiety,but also the mediating effect of workplace anxiety.Conclusions:Ambidextrous leadership is an effective mode to reduce the work fatigue of medical staff,whose soothing effect increases as medical staff s resilience improves.It is recommended that managers and leaders pay attention to the level of work fatigue of medical staff,adopt ambidextrous leadership to help medical staff relieve anxiety and fatigue caused by work,and continuously improve their sense of work satisfaction,happiness and gain.