摘要
用户情感体验作为用户体验的核心属性,近年来受到广泛关注。迄今为止,已有大量情感体验测量方法被提出。然而,目前尚没有一篇系统的综述来全面回顾不同的测量方法。因此,本文系统分析了用户情感体验的测量方法及其优缺点,总结了目前情感体验测量方法在实际应用存在的问题,并对未来可能的研究方向进行了展望。
As a critical characteristic of user experience,user affective experience has received much attention in recent years.To date,plentiful evaluation methods of affective experience have been proposed.However,there is still not a systematic review about the different measurements.Therefore,this paper systematically analyses the measuring methods of user affective experience along with their advantages and disadvantages,summarizes the problems of current methods encountered in practical application,and provides an outlook on possible future research directions.
作者
尹璐
何人可
张赫
Yin Lu;He Renke;Zhang He
出处
《南京艺术学院学报(美术与设计)》
CSSCI
北大核心
2023年第2期147-156,I0012,共11页
Journal of Nanjing Arts Institute:Fine Arts & Design
基金
2022年湖南省研究生科研创新项目《基于情感化的地铁车辆的用户体验需求研究》(CX20220439)和《基于微表情分析的在线学习者情感识别》(CX20220440)阶段性研究成果。
关键词
用户体验
用户情感体验
测量和评价
人机交互
User Experience
User Affective Experience
Measurement and Evaluation
Human-Computer Interaction