基于Kano-QFD-PUGH的激光清洁机设计研究

Design of Laser Cleaning Machine Based on Kano-QFD-PUGH

目的解决现有激光清洁机产品与烟丝切割机设备不适配的问题,提升用户的产品操作效率与使用满意度。方法通过Kano模型进行用户需求分析与提取,得到需求要素权重排序,明确重点需求;QFD质量功能展开解决需求到功能的转换问题,获取产品功能要素及对应设计优先级顺序指导设计展开;利用PUGH决策矩阵对设计产出方案从需求要素与功能要素角度进行综合评价,获得最优设计方案。结果Kano-QFD-PUGH的集成模型,通过定位用户需求,从造型、功能和安全性角度出发,将其映射为相对应的设计需求,指导产出激光清洁机最优设计方案,最终方案操作合理、安全可靠,满足用户需求。结论基于Kano-QFD-PUGH模型的产品开发流程能够提升激光清洁机设计要素提取的准确度,所得方案有效解决了激光清洁机与特殊设备适配问题,验证了该方法在设计实践中的可行性与指导作用,对同类清洁设备的产品开发与设计优化研究具有一定的参考价值。

The work aims to solve the problem that existing laser cleaning machine products do not match the tobacco cutting equipment and improve the user's product operation efficiency and use satisfaction.Kano model was used to analyze and extract user needs,get the weight order of need elements,and define the key needs.QFD quality function deployment solved the transformation problem from need to function and obtained the product function elements and corresponding design priority order to guide design deployment.PUGH decision matrix was used to comprehensively evaluate the design output scheme from the perspective of need elements and function elements,and the optimal design scheme was obtained.The integrated model of Kano-QFD-PUGH was mapped to the corresponding design needs by positioning user needs from the perspective of modeling,function and safety and used to guide the output of optimal design scheme of laser cleaning machine.Thus,the final scheme was reasonable in operation,safe and reliable and could meet user needs.The product development process based on the Kano-QFD-PUGH model can improve the extraction accuracy of laser cleaning machine design elements.The scheme effectively solves the matching problem between the laser cleaning machine and the special equipment and verifies the feasibility and guiding role of this method in design practice,which has certain reference value for product development and design optimization research of similar cleaning equipment.