摘要
疫情防控期间,处于上升发展期的酒店行业受到了严重的冲击,酒店企业在疫情影响下,经济损失惨重,经济发展陷入新困局。酒店企业急需采取危机应对措施缓解疫情对酒店经营带来的影响,同时需减低顾客对酒店在品质、信息安全、监管等领域的顾虑,推动地方经济复兴,本文以疫情对国内行业整体影响状况出发,借助大数据、可视化技术分析新时代下顾客如何选择最佳旅游点,酒店如何提升服务质量,完善信息管理、疫情防控机制。
During the epidemic prevention and control period,the hotel industry,which is in an upward trend,has been severely impacted.Under the influence of the epidemic,hotel companies have suffered heavy economic losses and economic development has fallen into a new predicament.Hotel companies urgently need to take crisis response measures to alleviate the impact of the epidemic on hotel operations.At the same time,they need to reduce customers'concerns about hotels in the fields of quality,information security,epidemic prevention measures,and supervision,so as to promote local economic revival.Starting from the impact of the situation,using big data and visualization technology to analyze how customers choose the best tourist spots in the new era,how hotels can improve service quality,and improve information management and epidemic prevention and control mechanisms.
作者
李翔宇
李文凯
霍世童
LI Xiangyu;LI Wenkai;HUO Shitong(Guangdong Vocational College of Science and Technology,Zhuhai Guangdong 519090;Guangzhou Institute of Software,Guangzhou Guangdong 510000;Guangzhou Xinhua University,Guangzhou Guangdong 510000)
出处
《软件》
2023年第4期68-70,共3页
Software
基金
校级人工智能应用技术研发中心(K01057001)
2020广东省教育厅自然科学基金资助重点领域(2020ZDZX3094)。