现代分享经济平台型灵活就业劳动关系影响因素——基于心理契约理论的扎根研究

Factors Influencing Platform-based Flexible Employment Relations in the Modern Sharing Economy:Rooted Research Based on Psychological Contract Theory

选取滴滴出行典型案例,基于心理契约理论,采用中国管理扎根研究范式,探索现代分享经济平台型灵活就业劳动关系的影响因素并构建影响因素模型。研究发现,灵活就业劳动关系受内外部因素双重影响。就外部因素而言,宏观环境、消费者态度与行为通过影响平台管理与劳动者获得,间接调节灵活就业劳动关系;就内部因素而言,现代分享经济平台与服务提供者之间的心理契约直接影响灵活就业劳动关系,交易型契约的遵守是灵活就业劳动关系正常发展的“奠基石”,关系型契约的遵守是灵活就业劳动关系良性发展的“润滑剂”,发展型契约的遵守是灵活就业劳动关系和谐发展的“长效药”。研究可为平台型灵活就业劳动关系治理提供理论和实践指导。

A typical case of Didi Chuxing was selected,and based on psychological contract theory,a Chinese management rooted research paradigm was adopted to explore the factors influencing flexible employment labor relations on modern sharing economy platforms and construct a model of the influencing factors.The study finds that flexible employment labor relations are influenced by both internal and external factors.In terms of external factors,the macro environment,consumer attitudes,and consumer behaviors indirectly regulate flexible employment labor relations by influencing the management of the platform and labor gains.In terms of internal factors,the psychological contract between the modern sharing economy platform and the service provider directly influences the flexible employment relationship.Compliance with transactional contracts is the“foundation stone”for the normal development of flexible employment relations.The observance of relationship-based contracts is the“lubricant”for the positive development of flexible employment relations.Compliance with developmental contracts is a long-acting medicine for the harmonious development of flexible labor relations.This study can provide theoretical and practical guidance for the governance of platform-based flexible employment labor relations.