基于用户体验的老年人移动交互界面设计研究

Design of Mobile Interactive Interface for the Elderly Based on User Experience

为解决老年人医疗软件交互界面用户体验满意度较低、操作效率不高等问题,提出一种以用户为中心的老年人医疗移动交互界面开发方法来优化用户体验。首先采用焦点小组法对老年人医疗交互界面的主要设计要素展开分析,并通过正交实验,明确实验所需的交互界面设计方案,运用因子分析获取用户评价指标中的关键项目,并架构评价层级体系,通过联合分析获取医疗移动交互界面各设计要素及其类型的效用值,得出老年用户对医疗移动APP交互界面设计要素的偏好,并获取最优设计要素,从而制定相应的设计策略。依据老年人对用户体验各设计指标的诉求偏好,有效地对老年人医疗APP的用户体验进行优化,并设计出界面交互原型,进而为设计师开发出符合老年人用户体验的APP提供参考。

In order to improve user satisfaction and operation efficiency of the mobile medical interactive interface for the elderly,a user-centered development method for mobile medical interactive interface for the elderly was proposed to optimize user experience.Firstly,the main design elements of the mobile medical interactive interface for the elderly were analyzed.The interactive interface design scheme required for experiment was determined through an orthogonal experiment.Factor analysis was used to clarify the key items of the user evaluation system and structure the evaluation hierarchy.Secondly,the conjoint analysis method was used to obtain the design elements of the mobile medical interactive interface and the utility value of its type.According to the experimental results,the preference of elderly users on the interactive interface of mobile medical APPs was obtained,and the optimal interface design elements were discovered,so as to formulate corresponding design strategies.Finally,according to the demands and preferences of the elderly,the user experience of medical APPs for the elderly was effectively optimized.Furthermore,the interface interaction prototype was designed,so as to provide references for designers to develop APPs that meet the needs of the elderly.