以业务量提升为导向的绩效考核体系的建立与应用

Establishment and application of performance appraisal system oriented to improve blood collection and supply

目的建立以工作量考核为基础的综合绩效薪酬考核体系以促进血液采集量、制备量和供应量的提升。方法成立由中心领导挂帅的绩效改革领导小组负责统筹管理绩效改革总体工作,其下专设绩效改革办公室,负责制定以优化绩效薪酬分配体系为目标的中心级绩效改革方案以及与其挂钩的新的采供血目标考核方案,通过比较方案实施前后血液采集、制备和供应环节各类指标的变化评估其运行有效性。结果采供血目标考核方案和中心级绩效改革方案分别实施6~20个月和8个月,与实施前(2018—2019年,共24个月)比较,血液采集环节中除街头全血月采集总量外,街头全血人均月采集量、机采血小板月采集总量和人均月采集量均明显提高(P<0.05),血液制备环节中冷沉淀月制备总量和人均月制备量、病毒灭活血浆月制备总量和人均月制备量均明显提高(P<0.05),血液供应环节中机采血小板月供应总量和人均月供应量、冷沉淀月供应总量和人均月供应量、病毒灭活血浆月供应总量和人均月供应量均明显提高(P<0.05)。结论通过实施调整与改革后绩效薪酬分配体系(方案),新制定的采供血目标考核方案的贯彻与实施明显提升了采供血业务量,反之也证明了新的绩效薪酬分配体系得到优化。

Objective To establish a comprehensive performance appraisal system,in order to promote blood collection,preparation and supply.Methods The performance reform leading group headed by the central leader was set up to manage the overall work,with performance reform office set up to formulate the central performance reform plan and the target assess⁃ment plan.The operation effectiveness was evaluated by comparing the index changes in blood collection,preparation and supply.Results Compared with before the implementation of performance(from 2018 to 2019,a total of 24 months),ex⁃cept for the total monthly collection of street whole blood,the per person of street monthly blood collection and the total and per person monthly collection of apheresis platelets were significantly increased(P<0.05)during the process of blood collec⁃tion.The total and per person monthly preparation of cryoprecipitates and virus inactivates plasma were significantly increased(P<0.05)during the process of blood preparation.The total and per person monthly supply of apheresis platelets,cryopre⁃cipitates and virus inactivates plasma were significantly increased(P<0.05)during the process of blood supply.Conclusion The adjustment and implementation of performance reform program optimized the performance salary distribution system,and the formulation and implementation of target assessment program significantly promoted blood collection,preparation and supply.