组织情境下同事违规帮助行为的理论构建研究

Coworker Deviant Helping Behavior in the Workplace:Theoretical Development and an Empirical Study

为构建积极的职场互助文化、防止和治理同事违规帮助行为,在中国组织情境下构建并检验了同事违规帮助行为影响机制的理论模型。首先,运用扎根理论的研究方法,挖掘了同事违规帮助行为的概念与影响因素;其次,深入探讨同事违规帮助行为的内涵,开发测量量表,并结合探索性和验证性因子分析等方法,对量表进行修订和验证;最后,进一步通过两个阶段的员工数据收集,对同事违规帮助行为的核心影响因素进行了实证检验。研究结果发现,同事关系认同正向影响员工的同事违规帮助行为,道德认同起到负向调节作用。

In order to build a positive workplace mutual helping culture,prevent and govern coworker deviant helping behavior,a theoretical model of the impact mechanism of coworker deviant helping behavior was constructed and tested in a Chinese organizational context.On the basis of Grounded Theory,this study investigates the conceptualization and its key antecedents and influencing factors;a scale is developed following a rigorous procedure including exploratory and confirmatory factor analysis;further,an empirical test was conducted on the core influencing factors of coworker deviant helping by collecting two-wave data from 269 full-time employees.The results further indicates that coworker relational identification positively affects coworker deviant helping behavior and moral identity plays a negative moderating role.