档案信息服务中的数智嵌入:过程模型与驱动路径

Digital Intelligence Technology Embedding in Archival Information Services:Process Model and Drive Path

数智技术作为推动档案信息服务变革的重要驱动力,如何在充分激活技术优势、彰显技术价值的同时促进数智嵌入、避免技术异化,仍然是有待回应的重要议题。基于技术嵌入理论搭建分析框架,阐述了数智驱动档案信息服务的“技术赋能一结构张力一制度重构”过程,其中社会互动中的结构张力是推动档案信息服务变革的关键环节。研究发现,当前我国数智驱动档案信息服务的实践仍处于“赋能式”为主的初级形态,在向以理念、结构重构为特征的“重构式”驱动转变的过程中,需要进一步明确数智嵌入的价值内涵、厘清适用边界、完善制度体系,促进档案信息服务制度优势转化为服务效能,推动档案信息服务高质量发展。

Digital intelligence technology(DIT)is an important driving force to promote the transformation of archival information services.How to fully activate technological advantages and demonstrate technological value while promoting DIT embedding and avoiding technological alienation,is still an important issue to be answered.Based on the technological embeddedness theory,an analysis framework was built and the process of"technical empowerment-structural tension-system reconstruction"driven by digital intelligence was expounded,in which the structural tension in social interaction period is the key to promote the transformation of archival information services.The study found that the current practice of DIT-driven archival information services is still in the primary form of"empowerment",and in the process of transforming into a"reconstruction",further research is needed to explicit the value connotation of DIT embeddedness,clarify its applicable boundaries and improve its institutional system,in order to transform the advantages of the archival information service system into service efficiency,and promote the high-quality development.