老龄智能服务机器人产品设计研究

RESEARCH ON THE DESIGN OF ELDERLY INTELLIGENT SERVICE ROBOTS

在社会老龄化时代背景下,为应对老年人与智能产品交互中所面临的诸多问题,对老龄智能服务机器人设计与开发展开研究。对老年人生理、心理与生活方式进行分析,探讨了智能互联网视角下服务机器人的发展趋势,从情感化设计、强化交互与适老化三个方面提出了产品的设计策略,并结合相关设计案例,分析了老龄服务机器人产品的设计方法。从易用性设计、服务系统设计和无意识行为设计三个方面提出了老龄服务机器人的设计方法。归纳出老龄智能服务机器人在设计中应更强调其设计层面的感知易用性;提出通过建立产品服务系统驱动机器人设计模式转型与创新;探讨了体验视角下用户无意识行为在机器人产品上的设计方式。

In the context of an aging society,in order to deal with many problems faced by the elderly in the interaction with smart products,research on elderly smart service robots is carried out.based on analyzing of physiology,psychology and lifestyle for the elderly,and discusses the development trend of smart service robots,and the design strategy of the product is proposed from emotional design,enhanced interaction and elderly-oriented,and then the design method of the elderly service robot product is analyzed.In view of accessibility design,service system design and unconscious behavior design,the design method of smart service robot is proposed.The design of the elderly intelligent service robot should emphasize the perceived ease of use at the design level.The digital service content is proposed to drive the transformation and innovation of robot design based on the establishment of the product service system.The design way of unconscious behavior of users in robot products from the perspective of experience is discussed.