13个全国性项目经理网上社群中项目经理心理弹性在工作压力与职业倦怠中的中介效应

Mediating effect of psychological resilience on work pressure and job burnout of project managers in 13 national project manager online community

目的 了解项目经理工作压力与心理弹性及职业倦怠间的关系。方法 2022年2—3月,选取13个全国性项目经理网上社群的221位项目经理,采用工作压力量表、心理弹性量表(connor-davidson resilience scale,CD-RISC)和职业倦怠量表(Chinese maslach burnout inventory,CMBI)进行问卷调查,并对数据进行分析。结果 项目经理工作压力得分为(70.13±18.56)分,心理弹性得分为(66.23±13.84)分,职业倦怠得分为(33.01±15.57)分。心理弹性与工作压力中的角色压力、人际关系、职业发展、组织机制与组织风格及工作家庭冲突各维度均呈负相关(均P<0.01);与情绪耗竭、疏离、低职业效能感呈负相关(均P<0.01)。心理弹性在工作压力与职业倦怠间存在部分中介效应,占总效应的16.83%。结论 项目经理工作压力可以对职业倦怠产生直接作用,也能通过心理弹性的中介作用降低由工作压力引起的职业倦怠程度。组织可以给予项目经理更多重视与支持,同时项目经理可以提升自身专业能力及领导力以提高心理弹性,减少职业倦怠的发生。

Objective To understand the relationship between work pressure,psychologicalresilience and job burnout of project managers.Methods From February to March 2022,221 project managers were selected from 13 national project managers online communities,a questionnaire investigation was performed by the job stress scale,Connor-Davidsonresilience scale(CD-RISC)and Chinese Maslach burnout inventory(CMBI),and the data were analyzed.Results The score of work pressure,psychological resilience and job burnout of project managers was(70.13±18.56),(66.23±13.84)and(33.01±15.57)points,respectively.The psychological resilience was negatively correlated with the dimensions of role stress,interpersonal relationship,career development,organizational mechanism and style and work-family conflicts in job stress(all P<0.01),and negatively correlated with emotional exhaustion,alienation and low sense of job efficacy(all P<0.01).The psychological resilience had a partial mediating effect between work pressure and job burnout,accounting for 16.83%of the total effect.Conclusions The work pressureof project managersis capable of exerting a direct effect on job burnout and also reducing the degree of job burnout caused by work pressure through the mediating effect of psychological resilience.The organization can give more attention and support to project managers,and the project managers can improve their own professional competent as well leadership,so as to improve their resilience and reduce the occurrence of job burnout.