“社会-技术”框架下数字政府建设绩效的影响因素及提升路径研究——基于31省份的定性比较分析

Research on the Influencing Factors and Improvement Paths of Digital Government Construction Performance Under the Framework of Society-Technology:Qualitative Comparative Analysis Based on 31 Provinces

通过探究数字政府建设绩效的影响因素与提升路径,为数字政府建设实践提供借鉴。基于“社会-技术”框架,提出数字政府建设的整合性分析框架。以31省份为研究案例,运用模糊集定性比较分析(fsQCA),开展实证研究。研究表明:高水平数字政府建设绩效的路径可以归纳为五种模式。在未来建设过程中,为提升数字政府建设绩效,省级政府应遵循需求导向,优化数字政府建设底层价值;坚持技术赋能,强化数字政府建设基础支撑;健全制度保障,完善数字政府建设政治环境;促进多元要素协同,探索数字政府建设适配模式。

Through exploring the influencing factors and improvement paths of digital government construction performance,this paper provides reference for the practice of digital government construction.Based on the framework of"society-technology",an integrated analysis framework for the construction of digital government is proposed.This paper takes 31 provinces as the case study and uses fuzzy-set qualitative comparative analysis(fsQCA)to carry out the empirical research.The research shows that the path of high level digital government construction performance can be summarized into five modes.In the future construction process,in order to improve the performance of digital government construction,provincial governments should follow the demand-oriented approach and optimize the underlying value of digital government construction.We will continue to empower technology and strengthen the infrastructure for building a digital government.Perfect the system guarantee,perfect the digital government construction political environment;We will promote the coordination of multiple factors and explore adaptive models for the construction of digital government.