医疗服务中患者价值共创研究现状分析

Analysis of Research Status of Patient Value Co-creation in Medical Services

目的/意义通过对医疗服务中患者价值共创研究现状的分析,总结现有研究局限性,为未来研究提供可参考方向。方法/过程基于文献分析法和综述法,分别从患者价值共创的行为类型、影响因素、结果3方面对现有研究成果进行整理与总结。结果/结论现有研究存在概念内涵不清晰、未形成系统测量量表、未充分融入互联网医疗环境、研究视角与研究方法等局限,提出开发患者价值共创行为测量量表、拓展研究视角、丰富研究方法等发展方向。

Purpose/Significance The paper analyzes the research status of patient value co-creation in medical services,summarizes the limitations of existing researches,and provides reference directions for future research.Method/Process Based on the literature analysis and the review method,the existing research results are sorted out and summarized from three aspects of behavior types,influencing factors and results of patient value co-creation.Result/Conclusion The existing research has limitations in terms of unclear concept,without systematic measurement scale,not fully integrated into the internet medical environment,as well as the limitations of research perspectives and research methods.The paper also provides possible future development directions such as developing patient value co-creation behavior measurement scale,expanding research perspective,enriching research methods,etc.