全场景智慧在医院后勤管理中的应用实践

Practice of the All-scenario Intelligent Hospital Logistics Management

目的/意义介绍广东省第二人民医院智能体全场景智慧后勤管理的创新实践,为智慧化医院后勤管理提供经验借鉴。方法/过程以物联网、云计算、人工智能为核心,构建立体感知、全域协同、精确判断和持续进化的医院一体化智能系统,探索人、物、安防服务等后勤管理的标准化、流程化和精细化管理模式。结果/结论基于医院智能体技术的全场景智慧后勤管理模式,实现出入医院人员识别全流程闭环管理,在设施设备调度、医疗垃圾回收处理等管理方面发挥优势,提升医院设备安全运行效率、卫生保洁管理效率、安全防护工作效率。

Purpose/Significance The paper introduces the innovative practices of the all-scenario intelligent logistics management of the intelligent twins of the Guangdong Second Provincial General Hospital,and provides experiences for intelligent hospital logistics management.Method/Process With the internet of things(IoT),cloud computing,and artificial intelligence(AI)as the core technologies,an integrated hospital intelligent system with three-dimensional perception,global collaboration,accurate judgment,and continuous evolution is built,and a standardized,streamlined,and refined management mode for logistics management for human,goods,and security services is explored.Result/Conclusion The all-scenario intelligent logistics management mode based on the hospital intelligent twins technology realizes the closed-loop management for the whole process of identification of personnel entering and exiting the hospital,exerts its advantages in the management of facilities and equipment scheduling,the recycling and disposal of medical waste,and improves the safe operation efficiency of hospital equipment,management efficiency of sanitation and cleaning,and work efficiency of safety protection.