摘要
旨在提升学生在服务设计问题探索阶段的问题发现,能力与设计洞察力,提高服务设计基础教学质量。在实践课堂教学中通过观察法和访谈法,并结合学生课程评价与反馈,对服务设计问题探索阶段学生易产生的问题进行分析。对本阶段研究学习的三大板块:服务系统、用户以及服务流程提出对应的教学策略与教学方法,可有效提高课堂效率,促进学生批判性思维与系统性思维的建立。
The aim is to enhance students'problem finding ability and design insight in the exploration stage of service design,and improve the quality of service design teaching.Through observation and interview methods in practice classroom teaching,combined with students'course evaluation and feedback,this paper analyzes the problems easily generated by students in the exploration stage of service design problems.In this paper,corresponding teaching strategies and teaching methods are put forward for the three major areas of study and learning in this stage:service system,users and service process,which can effectively improve classroom efficiency and promote the establishment of students'critical thinking and systematic thinking.
出处
《设计》
2023年第16期33-37,共5页
Design
基金
广东省普通高校青年创新人才类项目(2022WQNCX122)
北京师范大学人才引进启动项目“中外现当代美术与设计研究”(课题编号:310432102)。
关键词
服务设计教育
教学策略
服务系统
用户研究
服务流程
Service design education
Teaching strategy
Service system
User research
Service process
