病案云服务模式的实践

Practice of Medical Record Cloud Service Model

为进一步改善患者病案资料获取的体验,探索新型病案服务模式。某院开发基于微信公众号的病案云服务平台,患者可使用手机、电脑等移动端申请下载病案资料,后台审核后直接推送至移动端,无需以纸质形式保存,且身份信息需二次验证保证病案资料的安全。病案云服务模式的建立,实现了让数据多跑路,患者少跑路,节省了患者来回奔波医院的时间成本和经济成本,而电子存储使得病案资料管理方式更加便捷,降低了病案管理人员工作压力,提升了医院运行效率和品牌形象,但仍具有一定的局限性,对于特殊类型患者暂时无法实现此服务,未来需进一步完善。

In order to further improve the experience of obtaining patient medical record data,explore a new medical record service model,A medical record cloud service platform based on the WeChat public account has been developed in a certain hospital.Patients can use mobile phones,computers and other mobile terminals to apply for downloading medical record data.After background examination,the medical records can be directly pushed to mobile devices without having to save them in paper form,And the identity information needs to be verified twice to ensure the security of medical record data.The establishment of the cloud service mode of the medical record can make the data run more,the patients run less,and save the time cost and economic cost of the patients traveling back and forth to the hospital,while the electronic storage makes the management of the medical record data more convenient,it reduces the work pressure of medical record management personnel,and improves the operation efficiency and brand image of the hospital,but it still has certain limitations.For special type of patients,this service cannot be realized temporarily,so it needs to be further improved in the future.