摘要
民营检测服务发展迅速,已成为我国科学研究和质量控制的重要组成部分.结合客户走访,阐述了民营检测服务的发展背景,以及当前客户服务现状和问题,并对客户服务的未来进行了展望,以期为民营第三方检测机构的优质客户服务提供参考.
Private third-party testing service is rapidly developing and has become an important part of scientific research and quality control in China.Combined with customer visits,the development background of private testing service was expounded,as well as the current situation and problems of customer service was described,and the future customer service was envisioned,with a view to providing a reference for the quality customer service of private third-party testing institutions.
作者
张志强
王丽红
ZHANG Zhiqiang;WANG Lihong(Shanghai Uzong Industrial Co.,Ltd,Shanghai 201104,China;Lanzhou Management Station of the Third Reserve Assets Administration,Lanzhou 730000,China)
出处
《分析测试技术与仪器》
CAS
2023年第3期334-338,共5页
Analysis and Testing Technology and Instruments
关键词
民营第三方检测
服务现状
未来趋势
private third-party testing service
service actuality
future trend
