基于绩效考核的医院管理岗位胜任力聚类分析研究

Cluster analysis of hospital management post competency based on performance appraisal

目的:为了提高公立医院管理岗位的综合能力,通过分析医院管理岗位的胜任力差异,分别从能力、素质与意识的角度,总结出公立医院管理岗位绩效考核指标的影响因素。方法:提出基于K均值聚类分析的分级模型。此模型利用层次聚类分析方法,将46个医院管理岗位胜任力特征分为4类,使得每一类内胜任力特征的表现更为相似和紧密,并通过每一个分类(聚类中的簇)中特征向量的模的大小对聚类结果按重要程度进行排序。结果:层次聚类将46个胜任力特征分为4个层次,根据以上结果构建了新的医院管理岗位胜任力模型,对医院管理岗位的绩效考核提供了新的视角。结论:胜任力模型有助于绩效考核科学高效、管理人员培养选拔、公立医院改革发展。

Objective:In order to improve the comprehensive ability of management positions in public hospitals,the factors influencing the performance appraisal indexes of management positions in public hospitals are summarized by analyzing the differences in the competencies of hospital management positions,respectively from the perspectives of ability,quality,and awareness.Methods:This paper presents a hierarchical model based on K-means clustering analysis.This model uses the method of K-means clustering analysis to divide the competency characteristics of 46 hospital management posts into 4 categories,so that the performance of competency characteristics in each category is more similar and compact,and the clustering results are sorted according to the importance by the size of the module of the feature vector in each category(cluster in the cluster).Results:Hierarchical clustering categorized 46 competency features into 4 levels,and a new competency model for hospital management positions was constructed based on the above results,which provided a new perspective on performance appraisal of hospital management positions.Conclusion:The competency model is helpful to the scientific and efficient performance appraisal,the training and selection of managers,and the reform and development of public hospitals.