自下而上提升组织绩效的主动尝试:基于动态过程视角的工作重塑

Proactive endeavors to foster organizational performance via a bottom-up approach:Job crafting from a dynamic process perspective

员工自下而上主动改进和重塑工作能够有效地弥补企业自上而下工作设计激励不足的问题。因此,本研究聚焦工作重塑,探讨如何通过个人和团队的工作重塑提升组织绩效。首先,基于行动理论,深入分析“工作重塑行为本身”,从而构建工作重塑的动态过程模型,并细致地阐述了工作重塑的发展过程以及工作重塑在个体和团队两个层次相互影响的过程。其次,从个体层探究了员工工作重塑影响个体绩效的两个机制。最后,应用团队过程视角,阐释了团队工作重塑影响团队绩效的作用机制。研究提炼出的工作重塑动态过程模型能为组织将工作重塑扩散并固化为可推广的工作模式提供理论指引和实践参考。

Employee-initiated bottom-up improvements and job crafting can effectively address the issue of insufficient top-down job design motivation in organizations.Therefore,this study focuses on job crafting and explores how individual and team job crafting can enhance organizational performance.First,based on the action theory,we conduct an in-depth analysis of“job crafting behavior itself,”thereby constructing a dynamic process model of job crafting and elaborating on the developmental process of job crafting as well as the mutual influence between individual and team job crafting.Second,we investigate two mechanisms through which employee job crafting affects individual performance at the individual level.Finally,we apply a team process perspective to explain the role of team job crafting in team performance.The job crafting dynamic process model extracted from this study provides theoretical guidance and practical references for organizations to diffuse and solidify job crafting as a promotable work pattern.