国家区域医疗中心项目医院职工对中心建设工作的认知及满意度调查

Survey on the cognition and satisfaction of the hospital staff on the development of national regional medical center project

目的了解项目医院职工对国家区域医疗中心建设工作的认知与满意度,为项目的实施与可持续发展提供指导依据。方法向国家区域医疗中心某项目医院全体职工发放相关电子问卷,收集数据并进行统计分析。结果发放问卷1482份,有效率82.59%。职工的认知度及满意度均较高。不同职称和所在科室有无派驻专家与中心建设工作了解程度的差异、职称与认知程度的相关性、科室有无派驻专家与职工满意度部分指标的相关性均具有统计学意义(P<0.05)。结论职称影响职工对区域医疗的认知程度,科室有无派驻专家影响职工满意度。需根据不同职称对职工开展宣传和培训,优化派驻专家方案,加强中心人才梯队建设,进而提高输出医院与项目医院之间的协同联动。

Objective To understand the cognition and satisfaction of the project hospital staff about the development of the national regional medical center so as to provide a guiding basis for the implementation and sustainability of the project.Methods A relevant questionnaire was distributed to all the staff of a project hospital of the national regional medical center,and data were collected and statistically analyzed.Results 1482 questionnaires were distributed with an effective rate of 82.59%.The employees’cognition and satisfaction levels were high.There were differences in the awareness of staff with different professional titles and whether there were experts stationed in the department of staff.The correlation between professional title and awareness,and the correlation between the presence or absence of stationed experts in the department and some indicators of employee satisfaction were statistically significant(P<0.05).Conclusion The levels of cognition are influenced with the professional titles,and whether there are experts stationed in the department affects the satisfaction of the staff.It needs to carry out the promotion and training for the staffs according to different professional titles and optimize the deployment of experts and strengthen the construction of the talent ladder of the center,and then improve the synergistic linkage between the output hospital and the project hospital.