跨境电商争议在线解决机制比较研究

Comparative Study on Online Dispute Resolution Mechanisms for Cross-border E-commerce

跨境电商纠纷解决难已经成为阻碍跨境电商快速发展的问题之一,它的网络性和国界性挑战着我国一般法律原理和现行法律规则。文章通过对跨境电商在线纠纷解决机制的比较和借鉴,提出我国应当建立在线解决机制的统一规则,做好法律规则之间的衔接与协调,建立消费纠纷的预警机制,加强区块链技术与智能合约在司法领域的突破,完善督促机制推动执行力度,才能做好跨境电商法律制度与国际社会的衔接,实现跨境电商的可持续发展。

The difficulty in resolving cross-border e-commerce disputes has become one of the problems hindering the rapid development of cross-border e-commerce.Its network and cross-border nature challenge the general legal principles and current legal rules in China.The article compares and draws inspiration from the online dispute resolution mechanisms of cross-border e-commerce,and proposes that China should establish unified rules for online resolution mechanisms,ensure the connection and coordination between legal rules,establish an early warning mechanism for consumer disputes,strengthen breakthroughs in blockchain technology and smart contracts in the legal field,and improve the supervision mechanism to promote implementation.Only in this way can we effectively connect the legal system of cross-border e-commerce with the international community,to achieve sustainable development of cross-border e-commerce.