多模态文化遗产资源的智慧化服务模式研究——从可获得到可循证和可体验

Intelligent and Smart Service of Multi-model Cultural Heritage Resources:From Available to Evidential and Experiential

数智技术的发展正在推动着“数字GLAMs”向“智慧GLAMs”转型,在从数字化到数据化再到智慧化的转换中,GLAMs的文化遗产资源呈现出多媒体、多格式、多粒度的多模态特征。针对GLAMs如何基于多模态的文化遗产资源提供智慧化服务的问题,基于案例分析和文献研究,提炼归纳了文化遗产资源从数字化、数据化到智慧化服务的转换路径。依据资源智慧化程度将文化遗产资源的智慧化服务从低到高归纳总结为三种模式:可获得、可循证和可体验,分别对应三种不同的需求场景,即以资源获得为中心的服务、以数智循证为中心的服务、以交互体验为中心的服务。得出多模态文化遗产资源的智慧化服务,就是要在不同的需求场景中,提前预测并自动适应用户对于不同模态文化遗产资源的需求的结论。

The development of data and intelligence technologies is promoting the transformation from"digital GLAMs"to"smart GLAMs".In the transformation from digitalization to datafication and then to intelligence,the cultural heritage resources of GLAMs show the multi-model characteristics of multimedia,multi-format and multi-granularity.Aiming at the problem of how GLAMs provide intelligent services based on multmodel cultural heritage resources,this paper summarizes the transformation path of cultural heritage resources from digital,data to intelligent services based on case analysis and literature research.According to the low to high degree of resource intelligence,inteligent services can be summarized into three modes:available,evidential and experiential,which correspond to three different demand scenarios:resource-centered services,digital intelligence evidence-based services,and interactive experience-centered services.It is concluded that the intelligent services of multi-model cultural heritage resources are to predict in advance and automatically adapting to users'needs for different modes of cultural heritage resources in different demand scenarios.