人才管理视角下的员工留任意愿研究——基于吉林、黑龙江、辽宁、海南四省企业的调研

Employees’Retention Intension from the Perspective of Talent Management:Based on a Survey of Enterprises in Jilin,Heilongjiang,Liaoning,and Hainan

如何持续激发员工承诺并留住人才,是企业管理者面临的重要组织问题。本文基于社会交换理论和计划行为理论,通过对吉林、黑龙江、辽宁、海南四省的496份有效问卷调查,研究组织承诺对人才管理实践与员工留任意愿的影响,分析工作与家庭冲突在组织承诺与留任意愿之间的权变作用。结果表明:人才管理正向作用于员工的留任意愿,员工的情感承诺、持续承诺和规范承诺在人才管理与留任意愿间的关系中起部分中介作用;工作冲突家庭在情感承诺对留任意愿的影响中起负向调节作用,在持续承诺与留任意愿的影响中起正向调节作用,家庭冲突工作在情感承诺对留任意愿的影响中起负向调节作用;工作冲突家庭或家庭冲突工作越强,组织承诺与员工留任意愿的关系越弱,经由组织承诺传导的人才管理对留任意愿的正向影响也会趋弱。企业为了留得住人才,应健全人才管理政策,制定人才发展方案,为员工提供个性化的人才发展计划。

How to continuously stimulate employee commitment and retain talents is a primary organizational problem faced by enterprise managers.According to the social exchange theory and the theory of planned behavior,this study collected 496 valid questionnaires from enterprises in Jilin,Heilongjiang,Liaoning,and Hainan to investigate the impacts of organizational commitment on talent management practices and employees’retention intention and analyze the role of work-family conflict in organizational commitment and retention intention.The results showed that talent management positively affected employees’retention intention,and employee’s affective commitment,continuance commitment,and normative commitment partially mediated the relationship between talent management and retention intention.Work interference with family played a negative role in the impact of affective commitment on retention intention and a positive role in the impact of continuance commitment on retention intention.Family interference with work played a negative role in the impact of affective commitment on retention intention.Stronger work-family conflict led to weaker relationship between organizational commitment and retention intention and attenuated the positive impact of talent management mediated by organizational commitment on retention intention.To retain talents,enterprises should improve talent management measures,formulate talent development plans,and provide personalized development plans for employees.