摘要
机器人已经在工业生产、儿童教育、老年陪伴及数字经济等领域占据了越来越重要的地位,但用户对机器人的态度却并不总是认可和接纳的,有相当数量的用户或民众对机器人的广泛应用表示担忧。人们对机器人角色的不同认知可能是导致矛盾态度的重要来源。梳理相关文献发现,对于机器人的角色,人们可能存在“工具”和“伙伴”两种建构方式,进而导致对机器人表现出不同的信任模式,并影响人们对机器人的基本态度与行为倾向。该解释框架建立在角色理论的基础上,有助于推进对人-机器人关系的理解和相关的产业实践,未来需进一步开展对人-机器人的互动模式、机器人角色的来源与影响、机器人角色对个体社会化的影响以及机器人可能引发的伦理困境等方面的研究。
Robots have been playing an increasingly important role in manufacturing,children's education,elderly companionship,and digital economy.However,robots are not always approved and accepted by every individual,and a considerable number of people are concerned about the influences of the wide application of robots.According to role theory,individuals'cognition of robots'roles should be an important explanation.The related literature was systematically searched and analyzed.It was found that,for the roles of robots,individuals may construct a robot as a tool or a partner,which will result in different trust modes for robots and affect individuals'attitudes and behavioral tendencies toward robots.This explanation can help improve the understanding of human-robot interaction and the development of the robot industry.Future studies should investigate the models of human-robot interactions,the origins and influences of robots'roles,the influences of robots'roles on socialization,and the ethical dilemmas caused by robots.
作者
刘国芳
汪旭
周祁蕾
张梅
LIU Guofang;WANG Xu;ZHOU Qilei;ZHANG Mei(School of Economics and Management,Shanghai Maritime University,Shanghai 201306,China;School of Sociology and Psychology,Central University of Finance and Economics,Beijing 100081,China)
出处
《心理技术与应用》
2023年第11期660-672,共13页
Psychology(Techniques and Applications)
基金
国家自然科学基金青年项目(72004244)
中央财经大学科研创新团队支持计划资助项目。
